Currently leading delivery of conversational AI and digital human products for six Tier-1 banks across MEA, Europe, and Turkey.
- Drove build/buy/partner decisions across model selection, evaluation, inference, data, STT, and embedded APIs.
- Architected multi-LLM orchestration with conversational and tool-use layers — including agentic payment flows and SQL-driven catalog search.
- Aligned client executives, product, engineering, and compliance teams around AI capabilities and delivery risk.
- Delivered vulnerability assessments and LLM risk reports for go/no-go decisions.
- Led the LLMs4EU evaluation workstream — defining benchmarks and methodologies across European partners.